Comfort Guarantee

Answers to your questions

Got questions? We’ve got answers. Browse the most common questions our customers ask below and if something isn’t covered, don’t hesitate to give us a call or book a free in-home consultation with one of our Seating Specialists.

Every Posture Care Chair is tailor-built to your individual measurements, chosen function, and selected fabrics so pricing varies depending on the model and options you choose. We invite you to contact our team, visit our showroom, or book a free Shop at Home appointment for a personalised quote. There’s no obligation and no pressure, just honest advice.

Yes, we have parking available on premises, and there is also plenty of street parking nearby. We’re conveniently located on Sturt Street between Whitmore Square and King William Street, so we’re easy to find and easy to get to.

Our electric lift recliners do both. At the press of a button, the chair gently tilts forward and rises to help you get to a standing position safely and comfortably taking the strain off your knees, hips, and back. It also fully reclines at the other end, so you can kick back and relax at whatever angle suits you best. For those needing even greater health benefits, our Zero Gravity Medi-Lift range elevates your legs above your heart for true therapeutic recline. Your Seating Specialist will walk you through all the motion options at your consultation so you can find the right action for your needs.

Absolutely. With hundreds of fabric and leather options across our two collections, the chances are we have exactly what you’re looking for. Our Original range through Warwick Fabrics and our premium Lusso Vivente range through Unique Fabrics offer an extensive selection of colours, textures, and patterns to suit every home and personal style. We also carry a wide variety of leather colours sourced from New Zealand and Italy. Your Seating Specialist will bring samples directly to your home so you can choose in your own space and lighting because colour always looks different in a showroom than it does at home.

Absolutely. Every Posture Care Chair is made to your exact measurements, including seat width, depth, height, and arm position. For those requiring additional strength and support, our Bariatric range is purpose-built to accommodate weight ratings up to 270 kg without compromising on comfort or style.

Yes, we are open Saturday 10-2 and Monday to Friday 9-5

Absolutely.

No

Yes, full shop at home service

Quality custom seating specialist, that knows about measuring and building chairs, this is a free shop at home service.

Yes

Yes. We will go where ever we are needed.

Consult about your needs, assessment of your needs, to qualify what would best work for you. Help create the most supportive for you. We will discuss areas of concern, right up to helping create something that supports you but looks good in your home

Our chairs are designed and built in our workshop on the same premises as our showroom on Sturt Street.

6-8 weeks is our usual time period for a custom made recliner. Quicker than something shipped from overseas.

All our chairs come with battery back up, and can be used cordless. They will need to be charged

Your chair comes with 24 hours back up battery

Solid aussie hardwood timber Frame is 25 years guarantee, Australian foam 10 year manufacturer warranty, motor and action 3 year warranty

We do both tailor-made manual and electric lift recliners. Our manual recliners come with a variety of levers and mechanisms to recline you.

Yes

Italy, hand selected quality Italian Leather.

We build it to a final fitting stage, we invite you in for a pre-fit prior to completion, just like getting a dress or a suit made. Then we deliver it to you, given peace of mind with a 2 year Comfort guarantee, any areas of concern will be addressed, with comfort adjustments.